Metafora Hilang Liar: Kubah dan Umpan Balik

Pertukaran interpersonal adalah lemari besi – kunci yang dipegang oleh komunikator terbaik. Mereka yang memahami bahwa komunikasi yang baik adalah seni rupa terus-menerus memperbaiki keterampilan artistik mereka. Secara khusus, mereka telah menguasai sapuan kuas lebar dan garis yang lebih sempit yang dihasilkan oleh kuas garis halus biasa. Beberapa orang bahkan tahu cara menggunakan sikat udara metaforis.

MEMBERI UMPAN BALIK

Berikut ini adalah metafora lain untuk Anda pertimbangkan ketika datang ke umpan balik: Ini adalah hadiah yang memungkinkan orang lain untuk terus tumbuh. Berikut adalah tips untuk memberikan umpan balik – apakah Anda ingin memberikan saran kepada anggota keluarga, rekan kerja, atau teman.

–Memiliki tujuan untuk pertukaran.

– Bersiap terlebih dahulu, jika memungkinkan, untuk memenuhi tujuan itu.

– Tentukan pesan yang tepat, waktu yang tepat, tempat yang tepat.

–Skip humor yang tidak pantas, sarkasme, atau komentar yang meremehkan.

– Membangun suasana yang nyaman.

– Dapatkan ke titik secepat Anda bisa.

–Memberikan informasi penting secepat mungkin.

– Bangun waktu di kemudian hari untuk diskusi tentang umpan balik yang diberikan, dengan asumsi penerima terbuka untuk mendengarkan umpan balik di tempat pertama.

– Diselaraskan dengan bahasa tubuh.

–Menanyakan pertanyaan.

– Dengarkan baik-baik.

– Menempel pernyataan faktual, tidak menghakimi.

–Memiliki contoh spesifik yang siap menjelaskan poin Anda.

– Pertahankan fokus pada masalah yang paling penting.

– Tunjukkan kepedulian terhadap kesejahteraan orang lain. Jangan membawa situasi ekstrateritorial di mana orang tersebut tidak memiliki kendali.

–Cobalah untuk menghindari moralisasi atau membuat perbandingan dengan orang lain.

– Periksa secara berkala untuk menentukan apakah penerima mengerti / setuju dengan apa yang Anda katakan.

– Pastikan dia orang lain tahu Anda siap, bersedia, dan tersedia untuk membantu dalam langkah selanjutnya.

MENCARI UMPAN BALIK

Yap, metafora lain: Proses umpan balik adalah jalan dua arah. Sama seperti Anda menawarkan umpan balik untuk membantu orang lain meningkatkan, peningkatan Anda sendiri sebagian didasarkan pada umpan balik yang Anda terima. Saran-saran berikut akan membantu Anda mengoptimalkan proses ini.

–Jadi langsung. Katakan bahwa Anda ingin mendengar dari orang lain. Jika tidak, tunggu sampai Anda tulus dalam permintaan Anda.

– Jangan menyela ketika orang lain membagikan pemikirannya. Buat catatan untuk membantu Anda mengingat poin yang ingin Anda buat. Hindari memotong orang lain.

–Tanyakan pertanyaan, ketika waktunya tepat, untuk memastikan Anda memahami pesan yang orang lain coba sampaikan.

–Gunakan pendekatan “mata burung” dan “mata cacing”. Terkadang pernyataan yang samar-samar atau komentar menyeluruh akan mendatangkan informasi yang Anda butuhkan. Di lain waktu, Anda mungkin perlu mengajukan pertanyaan yang lebih terperinci, yang lebih dekat dengan landasan metaforis.

– Tetapkan waktu reguler untuk sesi umpan balik jika topik itu penting bagi pertumbuhan Anda.

–Gunakan diam dengan baik. Jeda sering menunjukkan bahwa orang lain sedang mencari cara terbaik untuk mengekspresikan pikiran. Biarkan dia waktu itu.

– Jangan bersikap defensif. Kita semua memiliki beberapa perbaikan yang harus dilakukan – kita kan manusia. Tapi … jika umpan balik yang Anda terima memusuhi atau jika pembicara menjadi marah, sarankan istirahat atau menunda pertukaran.

–Menyelesaikan rencana tindakan yang mengindikasikan langkah-langkah yang Anda rencanakan untuk diambil dan cara untuk bertemu secara berkala untuk sesi umpan balik tambahan di masa mendatang.

UNION DAN DIVISI

Mengutip Thomas Mann, umpan balik – bahkan umpan balik yang paling sarat emosi – menyatukan kita. Keheninganlah yang sering memecah. Luangkan waktu untuk merencanakan tindakan umpan balik Anda dan untuk bertindak berdasarkan rencana umpan balik Anda. Gunakan proses umpan balik untuk kemajuan dan keuntungan. Bagaimanapun juga, umpan balik adalah hadiah yang terus memberi dan Anda memiliki kunci untuk membuka semua hadiah di lemari besi.

102 thoughts on “Metafora Hilang Liar: Kubah dan Umpan Balik

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